What our Customers say...

Why SERVPRO Testimonials

Isaac was very helpful and professional. Prompt, kind and informative. I would recommend SP most definitely  


Great professionalism.

Rene & Bernard were awesome.

I’m really pleased with this company‘s response time. Jason was professional and took his time evaluating the our home. I highly recommend this company are reliable and honest. Thank you!  


Very surprised at how responsive they were and the special attention that we received.

Excellent service by Jordan and Landon.

Darren and Justin did a thorough fine job. Communicated well. Friendly. Would recommend to family and friends.

Prompt, professional and considerate, Jeffery and Shauntel.

Isaac was very helpful and professional. Prompt, kind and informative. I would recommend SP most definitely


Five stars!

Kevin went out of his way to make sure we were comfortable with the process and listened to all our concerns. His team did a great job. Definitely recommend.

Rashad Kennedy OMG was so amazing he was on time and Customer service was excellent beyond great thanks for sending him to us thanks so much.

Great job by Kevin and Darien. Really appreciate their help!

I needed to have my apartment packed up and moved to my new house. SERVPRO of Kingwood/Humble was so helpful with this process.

Everything was boxed up and large furniture broken down in record time. Then moved to the new location and unpacked and furniture reassembled.

They made the process so smooth and easy. If I move again, I'll definitely give them another call.

I want to say that Kevin Wilkes, Crew Chief with SERVPRO was amazing in response to our flooding from an overflow of water coming from our A/C through a sink upstairs through to our dining room downstairs. He provided prompt, professional assessments and quickly moved to remove wet debris, Sheetrock, wood and carpet all while thoroughly explaining it step by step to me. He was reassuring at a time when I needed that most. He and Augustine quickly set up the proper equipment and did thorough anti- microbial service to prevent further damage. In review, he let me know what to expect going forward and followed up for 3 days!! I highly recommend Kevin and SERVPRO to everyone including our church family at New Covenant Church, Humble, TX who has also experienced great service from SERVPRO. While there may be many choices in companies in these services, Fire and Water, Cleanup and Restoration, I can assure you that no other company compares in being honest, straightforward and professional ! It is literally "Like it never even happened." Thank you to Kevin Wilkes and your team!

Our service techs came out today (Kevin & Kevin) & I can honestly say I'm happy with the service! I do not do google reviews or really any reviews for that matter. But I felt this one was well deserved. My wife and I were already in a bad mood and feeling down since our AC was having issues and causing leaks through our ceilings. But these guys came out and their positive attitude and professionalism really made light of our situation. Their swift work made it seem like our situation isn't so bad and will be fixed in no time. I would highly recommend & you would be even more lucky to get these two fellas.

We had a great experience with SERVPRO. The people were very nice. We were Leary of having people in our house but once these  guys showed up we felt much better. They finished the job quickly also. Thank you SERVPRO for fixing our house!

Top notch people that delivered on what they said they would do. The people on my home were very respectful and worked very quickly to resolve the water issue in our home.

Thankful for such a compassionate staff! They didn’t just care about getting the job done, they asked several times how I was doing during such a rough time in my life!

I had such a pleasant experience with this company. I thought my house had a mold issue but thankfully SERVPRO scoped my home and confirmed my house was mold free. I really appreciate the immediate response to my request and the friendly crew!

I came back from vacation to a terrible smell in my home. I couldn’t figure out what it was but no matter what I did, I couldn’t get it to go away. I called SERVPRO to see if they could come out and scope my house. They arrived within an hour and were able to inform me of a debris build up throughout my home. They gave me a run down of the services I needed, and they even gave me pricing! Great customer service… and the icing on the cake is they did a phenomenal job on my house, the smell is completely gone!

I’ve never met owners who are so hands-on, they met with me personally about my property’s restoration process and made sure every detail was taken care of. I truly appreciate them!

I was so stressed when water began to flow through my home in the middle of the night. I gave SERVPRO a call and they were able to come the same night to stop the water and scope the full damage of my home! So much stress was relieved from them showing up immediately!

They did a wonderful job during Hurricane Harvey! Not only did they help me completely dry and restore my home, they serviced my neighbors as well!